Farimile Grange, Encore Care Homes’ specialist residential, nursing and dementia care home set in the grounds of Christchurch Hospital in Dorset, has been praised for its safe, effective, responsive, caring and well-led services following a CQC inspection in March. All five key areas received a ‘good’ rating from the inspectorate.
To celebrate this recognition, Fairmile Grange organised a party for its team to thank everyone for their dedication and hard work. The report stated that the inspectors ‘observed people receiving kind, compassionate care and having their privacy, dignity and independence respected’ by the staff.
Rachel Dryden, Chief Executive Officer of Encore Care Homes, said: “This is a great achievement and something we are very proud of. We are committed to providing the highest standards of care and making sure our residents feel safe, comfortable and happy at all times.
“One of the most pleasing things to read in this report was finding out how delighted residents and their relatives are with the service we provide. This fantastic report is a testament to our staff and reinforces how brilliant and hardworking they truly are.”
Fairmile Grange has a special partnership with the NHS, which has allowed Encore to give back to the community by supporting the Royal Bournemouth and Christchurch NHS Foundation Trust, to provide advanced new services at the Christchurch Hospital site. Since opening its doors in 2017, the partnership has delivered a range of new and improved hospital services and facilities, including a new GP surgery and hospital pharmacy.
Richard Renaut, Royal Bournemouth and Christchurch Hospitals NHS Trust Chief Operating Officer, commented: “Delivering first class care has always been the passion and driver and it’s wonderful to see this being recognised by the regulatory body. This of course isn’t possible without the wonderful staff with the support of not just their families, but also the residents’ families too. Our hearty congratulations to everyone.”