Tasting days and a healthy menu have contributed towards Sanford House Nursing Home in East Dereham, Norfolk receiving a Good overall rating from the CQC.
The unannounced inspection by the care regulator took place in September at the home – part of the Caring Homes group – which has been specifically designed to create an accessible and safe environment for elderly residents who may have mobility problems. All rooms and services are laid out over the ground floor and the home is arranged in a quadrangle around an attractive sensory courtyard garden.
During their visit inspectors observed residents were treated with compassion, kindness, dignity and respect. They also noted that the care team knew people well and involved both residents and relatives in their care, supporting them to be as independent as possible.
Inspectors agreed that people were supported to eat and drink enough, there was a varied and healthy menu in place which catered for people’s needs, and special ‘lunch boxes’ for those at risk of malnutrition including finger food snacks. Tasting days were put on regularly where people could try different foods; these were especially helpful for people living with dementia who may not remember the names of food but could say whether they liked them or not when they tried them.
Sanford House manager Joan Auton said: At Caring Homes we want to ensure that our homes are just that – caring homes. We are really pleased that the CQC inspectors have rEcognised the positive open culture, and our expectation that residents and relatives always come first.”